The repair has been taking forever

My boyfriend and I have been in a long distance relationship for a few years.  He moved to a big town after school and I stayed in my hometown. It has been difficult, however both of us see each other once every month… Spending those few afternoons together makes it worth the wait.  He usually comes to my town once a month because it is easier for him to take time away from his job than it is for me. Every once in a while, though, I book a trip to see him instead. I love the town he lives in, so I plan to move there someday.  He lives in a condo with three other guys. The town is quite lavish, so he needs to have this many roommates to cut costs. The condo is nice, however it comes with a horrible building owner that doesn’t do much to solve the problems that arise. For example, my boyfriend’s office is the only room that doesn’t get hot when the heat is turned on… His roommates I suspect that there might be a problem in the ductwork that leads to this room.  He has been complaining for months, however nothing has been done to solve this HVAC service problem. He decided to take matters into his own hands and bought a small space heater. The space heater kept his room so warm, I found it hard to believe that such a small investment made a sizable difference! It is not a permanent solution, though; it is only a “bandaid,” so to speak. But it does make a world of a difference! Hopefully, this is only temporary and he will have oil heating working in his home office soon!